Shipping & Delivery

  • Shipping costs: zone-based per order — exact costs are shown in the checkout. Consolidated orders are worthwhile. Bundle your items and save on shipping costs per item!

  • Delivery curbside only (no carry-in).

  • Delivery days/times: Mon–Sat, 08:00–22:00 (public holidays excluded).

  • Lead time: approx. 25-30 working days from order receipt/payment.

  • Handover only against signature on the delivery note. If no one is present, the goods are returned to our warehouse — re-delivery is charged separately.

  • Please check the shipment for visible transport damage at handover and note any defects on the delivery note.

  • Please provide a complete delivery address including a telephone number (for carrier contact).

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Pickup at warehouse (Schweinfurt) - save on shipping costs

    • Select the "Pickup" option at checkout and collect your items free of charge from our warehouse in Schweinfurt.
    • Pickup is available Monday to Saturday during our opening hours.
    • If the item is in stock, you can pick it up at short notice — we will notify you by e-mail as soon as your order is ready for collection.
    • Please bring your order number and a photo ID when you collect.
    • Benefit: No shipping costs, flexible pickup and faster availability when items are in stock.
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